Lorna Your smile lit up the world. You brought such a sense of mischief to discussions and approach to the regular (boring!) tasks typical to the Civil Service. BEIS and the rest of Whitehall will be a darker place without your shining example of living in the moment and offering practical advice and help before it was asked for! I will always remember the pleasure you took in creativity and making something special out of nothing. It was a privilege to know you. For your family and friends I add this thought: Say not with grief that she is no more, but with thankfulness that she was. Diana